Survey Says: Consumers Aren’t as Opposed to Bots as You Might...
When it comes to getting the best customer service, new Genesys research shows 71% of consumers say a human is needed while 76% also...
How AI-powered Mobile Banking App Enhances Customer Experience
By Mitesh Patel
Machines are getting smarter globally. Thanks to thriving Artificial Intelligence (AI) concept, companies can make their devices more powerful and ‘intelligent’ to...
How Data Analytics Backed By AI And ML Is Transforming The...
By NEERAJ GOYAL
Stephen Hawking, the renowned theoretical physicist once said, “It’s tempting to dismiss the notion of highly intelligent machines as mere science fiction.”...
Digital banks must find balance between cloud, cost and customer experience
With the launch of several new banks in South Africa and the disruption caused by digitalisation, the incumbents are re-aligning themselves to better support...
The top 10 mobile banking trends for 2019
By Jeanne Pinder
Mobile banking is exploding with new ideas from voice-first development, to putting humans back into the digital experience; to artificial intelligence and...
How Banking Apps Can Motivate You to Save
By Spencer Tierney
Every time Olivia Robinson shops at Nordstrom, $10 moves from her checking account to savings. She set up this automatic transfer, or “rule,”...
Latest article
Amazon Will Have to Issue its Own Currency ‘Sooner or Later’, Binance CEO Claims
By Omar Faridi
Changpeng Zhao, the CEO of Binance, a Malta-based digital asset exchange, recently predicted that Amazon, the world’s largest online retailer, would eventually...
In 2019, online marketplaces will change the way you and the government shop
By Dinuke Ranasinghe
2018 has been a significant year for e-commerce. Just recently, we saw record breaking global sales numbers with US$7.9 billion transacted across Cyber Monday...
Ping Identity CTO’s cybersecurity predictions for 2019
Ping Identity has released its annual cybersecurity predictions for 2019.
Among the top five trends in the coming year are a decrease in successful attacks...