Artificial Intelligence

  Artificial intelligence promises to change customer relationships with banks. As more customers bring devices such as Amazon’s Alexa and Google Home into their residences, forward-looking banks can...

by Kamalika Some The one risk-on strategy was the norm of the decade since the financial crisis bottom-fishing equity indexes. Machine learning can implement varied versions...

  When it comes to getting the best customer service, new Genesys research shows 71% of consumers say a human is needed while 76% also...

by Karen Kesner Artificial intelligence, robotics and big data are often talked about with reference to futuristic dystopian visions, but their near-term usefulness can be clearly seen in...

By  Supriya R “Data will talk to you, if you‘re willing to listen to it” says a wise quote by Jim Bergeson. Thanks to the Internet,...

By Soumik Roy WITH cross-border communications soaring and digital transactions becoming more rampant, fighting money laundering has become more complicated than it previously was. As a result,...

By Marten Nelson    Prompted by open banking, the big established banks will unlock new waves of fintech innovation by allowing a diverse range of external...

By Mitesh Patel Machines are getting smarter globally. Thanks to thriving Artificial Intelligence (AI) concept, companies can make their devices more powerful and ‘intelligent’ to...

  Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to work more closely with FinTech providers...

By Chia Jie Lin In a government office in Finland, 28 employees are working alongside 18 robots to trial a new way of working. Finland is one...